Tutorials
Here are straight answers to the computer problems that come up in everyday life. No jargon, no assumed knowledge, and no pressure to call anyone — including me.
Is this Microsoft warning real?
A full-screen alert with a phone number on it is always fake. How to tell the difference, how to close it safely, and what to do if you already called the number.
My printer stopped working
The printer was fine yesterday and today Windows can't find it. The handful of things that cause this, in the order worth trying.
How do I make everything bigger?
Text, icons, and web pages that are easier to read — without changing anything you'd have trouble changing back.
Stuck on something that isn't here yet? Tell me what it is — the questions people actually ask are what I write next.